Writer | Author Page

Urban Airship

Recently By Urban Airship

Upcoming Webinar: The New Urban Airship Engage Composer
Urban Airship, 22 Aug 2016

Yes, we’re kinda tooting our own horn. We’ve already shared how the new Message Composer for Urban Airship Engage is here — and how excited we are. Supporting more than 40,000 apps and sending nearly a billion messages a day produces a mountain of detailed metrics and customer feedback on how we can improve. We took those insights to heart and created the best version of Urban Airship Engage yet.But don’t just take our word for it. Join us this week to learn how we’ve updated the…

Read More »

Summer Reading: What Airshippers Are Reading For Business and Pleasure
Urban Airship, 8 Jul 2016

Summer is a great time to catch up on all that reading you wish you could be doing the rest of the year. Over the next few months, we’ll be highlighting team members from across Urban Airship, showcasing how they stay up-to-date on our rapidly changing industry and keep up role-specific professional development, as well as what they read for fun. Not everyone is going to admit their deep love of [insert embarrassing guilty pleasure here] unfortunately, but take a look — you may discover a new favorite “everyday” read!

Read More »

Upcoming Webinar: Retail Preparation for Holiday 2016
Urban Airship, 3 May 2016

When you’re a retailer, or anyone who executes holiday campaigns really, planning for the holidays starts in spring so we’re sharing some secrets to help maximize your mobile campaigns in our May 5th webinar. Mobile can drive consumers to visit your store, help them save money, share the latest promotion or sale and — on the purchasing front — helps serve as an in-store companion or even as the primary channel for conversion.

Read More »

SDK 6.0 Released, Supporting Spring Release Features
Urban Airship, 13 Apr 2015

SDK 6.0 for both iOS and Android/Amazon is a major release and supports the new functionality in Urban Airship's Spring 2015 release. We recommend updating to 6.0 as soon as your development cycle permits. For a rundown of the new features, see: March 2015 Release Notes For developer resources, see: Mobile SDK Reference and SDK Migration Guides If you need any further information, please contact your Account Manager. Enjoy!

Read More »

Come Trend with us at Mobile Saturday at SXSW 2015
Urban Airship, 2 Mar 2015

Can you feel it? SXSW 2015 is in the air! For the past two years, SXSW attendees have braved long lines and standing room-only to attend Urban Airship’s Mobile Saturday - SXSW’s only day-long track dedicated to mobile. This year’s lineup boasts a stellar coming-together of leading mobile experts and brand innovators to discuss the latest mobile marketing topics and strategies. Organizations speaking include: 451 Research, ABC News, AKQA, Breaking News (NBC), Forrester Research,…

Read More »

Front-end Streams
Urban Airship, 26 Jan 2015

Streams are infectious. They are, to date, my favorite abstraction for dealing with large amounts of data over time.

Read More »

World Cup: Sunday! Sunday! Sunday!
Urban Airship, 11 Jul 2014

The 2014 World Cup has been quite a thrill here at Urban Airship. This is in part because we have some die-hard fans among our ranks. Moreover, the world of mobile has exploded since the last World Cup, and we have many premier news and sports apps using our technology to deliver the breaking excitement to fans. We began preparing early for the unprecedented magnitude of messages we knew would be flying through our services during the event. In the leadup to the matches, we watched as…

Read More »

Thoughts on Returning to the Airship
Urban Airship, 14 Apr 2014

Nearly five years ago I got together with Scott Kveton, Adam Lowry and Michael Richardson to found Urban Airship. People joke that we should have called the company Urban Space Ship or Urban Rocket Ship given our growth trajectory, but it wasn’t always like that…we went through the same trials, tribulations and small, but incremental, triumphs as every other startup. The whole process bonded us together as few things can. Anyone that knows me, knows I'm a sucker for new and emerging…

Read More »

Rethinking Engineering Job Titles
Urban Airship, 10 Dec 2013

As Urban Airship rapidly expands, our forward-thinking engineering team is working towards defining titles for team members that meet their individual career goals and matches with the company's performance.

Read More »

How iOS 7 Handles Push Differently
Urban Airship, 30 Sep 2013

As iOS 7 adoption grows it is important to take stock of changes it introduces to the push ecosystem and offer you some detail on what we handle for you automatically.

Read More »

Updates for iOS 7
Urban Airship, 18 Sep 2013

Today we're releasing a brand new iOS SDK and a host of changes to take advantage of all the latest platform features.

Read More »

Why Even Builders Buy Push
Urban Airship, 21 Jan 2013

Kinvey, a leading Backend as a Service platform and Urban Airship partner, weighs in on the build versus buy decision for mobile push messaging.

Read More »

Pass the Competition in 2013 with Apple Passbook
Urban Airship, 19 Dec 2012

With PassTools’ visual builder, anyone can build an Apple Passbook pass in minutes with no coding. Today with the PassTools API Early Access Program, companies can scale up big Passbook programs with dynamic passes automatically personalized for each customer.

Read More »

In Praise of Push
Urban Airship, 19 Nov 2012

Technologies often swing like a pendulum from enthusiastic discovery, to overuse and then back to moderation. We've seen this broadly with web technologies in the past and as mobile matures, we see it with push.

Read More »

Stay Relevant with Geo-Data While Engaging Consumers
Urban Airship, 6 Nov 2012

Engaging mobile consumers requires putting them in control and having highly targeted messages to ensure relevancy. Anything less is an unwelcome interruption in their daily lives. Urban Airship has championed a best practices approach to mobile messaging and engagement called Good Push, and most recently partnered with Maponics to bring even greater location context to push messaging. The world is constantly changing, and in order to make sure that mobile messages are focused towards…

Read More »

Don’t Miss a Wave with Rip Curl’s Live Events App
Urban Airship, 15 Oct 2012

The new Rip Curl Live Events app offers fans the richest and most customizable way to experience the ASP World Championship Tour Events. Fans who download the app will get access to their championship updates, quality live streaming and score updates, event statuses, news updates, media galleries with social sharing and much more. The app also makes sure that each surfing fan will be able to follow exactly what they want as it happens, wherever they are in the world. Brendan Downs, Rip…

Read More »

New Report Shows Immediate and Delayed Response to Push Messaging
Urban Airship, 17 Sep 2012

Push messaging can be a valuable strategic communication channel between businesses and consumers, but to achieve success you need to know what’s working and what’s not. Our Core Reports and Unique Opt-in Reports enable you to evaluate your efforts in aggregate, examining the number of app opens and time in app alongside the number of pushes sent; and for the latter, the difference in app opens by your opt-in vs. opt-out users, and the impact your pushes have on opt-in vs. opt-out…

Read More »

Announcing PhoneGap Library
Urban Airship, 9 Aug 2012

We are proud to announce the release of the Urban Airship PhoneGap library, which is available as of August 8, 2012. We are shipping the library with support for iOS and Android. This release wraps our existing libraries for both platforms, allowing users to easily embed Urban Airship in their applications. Wrapping our client libraries means that you can include push messaging, location history, and results reporting in your application using just a few lines of code. Technical…

Read More »

Game Developers Level-Up Monetization and Engagement Capabilities
Urban Airship, 20 Jun 2012

Fierce Developer recently reported that 97 percent of all App Store revenues are earned by the top 20 percent of iOS developers and that half of all mobile games in the store produce less than $3,000 of revenue. Further still, Ilja Laurs, the founder and executive chairman of GetJar, said that 80 percent of mobile games are played only once and therefore customers will always be reluctant to pay for games. Many game developers are shifting their focus to freemium games using in-app…

Read More »

Building Mobile Infrastructure with HBase
Urban Airship, 19 Jun 2012

Recently, I had the opportunity to speak at HBase Con 2012 about Urban Airship’s experience deploying a high write environment in HBase, including mistakes to avoid, and tips and open source utilities you can use to diagnose and debug performance bottlenecks. The performance demands of mobile infrastructure are similar to any large web site with the added complexities of serving multiple different mobile OSes, maintaining open connections to hundreds of millions of devices and a…

Read More »

Scaling Urban Airship’s Messaging Infrastructure to Light Up a Stadium in One Second
Urban Airship, 17 May 2012

More than two years ago we embarked on a journey to bring our push infrastructure to Android and tackle the world of high scalability for mobile apps. We’ve detailed some of our past achievements like C500k in past blog entries. We’ve more than quadrupled the performance reported in that post, and have moved on to address the rest of our infrastructure as we march towards supporting billions of connected devices. We’re now focused on finishing a massive rework of our messaging…

Read More »

Urban Airship Takes the Stage at the Tizen Developer Conference
Urban Airship, 8 May 2012

Today Urban Airship is delivering a technical session at the Tizen Developer Conference to offer a demo and code-level preview of the upcoming Urban Airship library for Tizen and how the Helium push notification infrastructure will integrate to offer app developers a real-time messaging system. Tizen is an open source, standards-based software platform supported by leading mobile operators, device manufacturers, and silicon suppliers. The Tizen SDK and API will allow developers to use…

Read More »

Introducing Urban Airship Newsstand Publisher
Urban Airship, 26 Apr 2012

Today we’re rolling out some product changes in response to how our publishing customers have been leveraging Newsstand with our Subscriptions and In-App Purchase products. The Guardian and Future Publishing are among the ingenious Urban Airship early adopters who released an app mash-up of Newsstand plus our Push Notifications, Rich Push®, Subscriptions, and In-App Purchase as a unified digital publishing solution on the iOS platform. The result has been stable and successful, and…

Read More »

Announcing Changes to the Urban Airship Pro Plan
Urban Airship, 26 Apr 2012

You spoke, and we listened. That’s why we’re excited to introduce some changes to our Pro plan that will make billing more predictable for new Pro plan customers. Current Pro plan customers and Pro In-App Purchase plan customers will not see a change in their account or billing terms. We built the Pro plan that was introduced in September 2011 to meet the needs of customers who wanted the features used by high-push-volume organizations but didn’t have the user count of an…

Read More »

App Management Made Easier
Urban Airship, 16 Apr 2012

Many Urban Airship customers manage multiple apps and have several people including outside agencies that are assigned to handle app-related responsibilities such as composing push and Rich Push messages, evaluating messaging performance, and comparing app engagement metrics across their portfolio. Today we’re happy to announce Shared Access capabilities added to our administrative interface that makes all of this easier by establishing functional roles for each app with…

Read More »

Urban Airship Expands In-App Purchases to the Windows PC Platform
Urban Airship, 10 Apr 2012

Today we’re excited to announce our collaboration with the Intel AppUpSM program to offer in-app purchase technology to Intel AppUp developers, increasing monetization of apps developed for Windows-based PCs and Ultrabook™ devices. Best of all, Intel will cover the in-app purchase costs through March 31, 2015 for developers enrolled in the Intel AppUpSM developer program. With virtual goods spending in the U.S. hitting $2 billion in 2011, both mobile and PC app developers have a…

Read More »

Urban Airship Removes UDID from Libraries
Urban Airship, 29 Mar 2012

Today we're releasing an updated iOS library to our developer community that removes all UDID-gathering functionality. Apple deprecated this field in the summer of 2011, and is now moving to disallow it. We're happy to support Apple’s direction and think it makes sense for app users and the entire mobile ecosystem, including Urban Airship. Our push notifications only reach users that have opted in to receive push, and the ability to opt in or out is important. We think that…

Read More »

Bringing Sexy Back to Java
Urban Airship, 19 Mar 2012

At QConSF in November I delivered a talk about how developers can be much more pragmatic in their use of Java. The video is now up, and you know how us Airshippers like to share and contribute, so check it out if you have the chance. There are some long-standing misconceptions about Java that need to be rectified. By thinking about and applying Java differently, you can achieve very effective results and promote a nimble environment.

Read More »

A New Way to Navigate
Urban Airship, 20 Dec 2011

Today we’re happy to introduce you to the first of many efforts geared towards improving our web application. We’ve spent a lot of time talking to customers and seeing what pain points they were hitting. We’re just getting started on this, so expect to see lots of improvements in the coming months. The changes we’re rolling out today are primarily related to the navigation in our web application. In addition to visual updates, the new streamlined navigation is designed to get…

Read More »

Leading App Development Platforms Choose Urban Airship
Urban Airship, 8 Dec 2011

At Urban Airship we are committed to making it easy for app developers to create engaging mobile experiences and we are always on the lookout for companies that share our vision.  We are excited to announce that Cabana and Kinvey have joined Appcelerater, PhoneGap and ShoutEm as Urban Airship strategic platform partners.  As strategic platform partners they offer Urban Airship products to the apps developed on their platforms.  Through these partnerships we will can offer developers our…

Read More »

Rich Push™ Composer
Urban Airship, 8 Nov 2011

Today we’re adding Rich Push™ Composer to all existing Pro and Premium accounts, as well as anyone who has signed up for our 45 day trial. Much like Push Composer, this new wizard allows you to build and preview Rich Push™ messages for your audience. Rich Push™ is a product that we’ve had available for quite some time via our API, but it’s always been missing a certain something on the front-end. That certain something was a user-friendly interface, which we proudly bring you today with…

Read More »

Announcing Our New And Improved Push Composer
Urban Airship, 20 Oct 2011

With the launch of iOS5 we’ve been busy updating all our phones around the office and watching the adoption numbers go up. But along with the new Notification Center comes a whole new set of visual styles for Push Notifications on the iPhone, iPod, and iPad. So we’ve updated Push Composer with a few new previews to cover the new visual landscape that is Push on iOS5! We’ve also added a few new features to boot. There are three new ways that notifications can appear, and a bunch of new…

Read More »

Introducing The Urban Airship Pro Plans
Urban Airship, 16 Sep 2011

Who loves their customers? We do! That’s why we’re excited to introduce two new professional grade pricing plans that will allow you to take advantage of the same benefits previously only available to enterprise customers. We have also simplified In-App Purchase and lowered the pricing for Subscriptions. We hope these changes will help make engaging with your customers more convenient and effective. We developed our new pricing plans based on the success of our Premium plan, which…

Read More »

New iOS5 Library: Support for Newsstand, Auto-Renewables
Urban Airship, 25 Aug 2011

Version 1.0.6 of our iOS client library is now available. This includes our first round of iOS5 support; like everyone else, we’ve been testing the iOS 5 betas and have found a few things that need fixing along the way. We will release another library update with additional features and fixes once iOS 5 is released. The release out today contains full support for Newsstand and Auto-Renewables.  Check out the new library now. Newsstand Newsstand applications are new to iOS 5. They are…

Read More »

SXSW 2012: Bring It (Please)
Urban Airship, 17 Aug 2011

We have been talking a lot these days about Location Aware Notifications. As we have reported, we recently teamed up with SimpleGeo to deploy smart, contextual geo-aware push notifications to individuals via their mobile device. Some of the geo stuff freaks people out – we get that. The way that many people approached it with a “you walk into this spot and you get a DEAL” kind of freaked us out as well. Relevancy and intent should drive it, along with so many other factors. The…

Read More »

PressOK Selects Urban Airship for Location Notifications on Gaming Platform
Urban Airship, 29 Jul 2011

PressOK Entertainment is taking a unique approach to socializing mobile games. As covered in TechCrunch and elsewhere this week, the startup launched a new service this week called PlacePlay, which is a “location enablement platform” for game developers set up geo-specific tournaments. The addition of location simplifies the path to monetization and drives up user engagement (up to 1.6x, according to PlacePlay). PlacePlay platform enables mobile game developers to “locationify”…

Read More »

Push, pull, poke… the new approach to location, mobile, and the delighted consumer
Urban Airship, 27 Jul 2011

Location has long been the Holy Grail in most marketers’ minds. Looking back to the days of ValPak coupons, newspaper inserts, hyper-local TV ads, and even the people you see spinning signs in front of furniture and fast food stores on the corners, you’ve seen how the approach has worked but the execution has been poor. Often times the engagement tactic does not work or does not appeal to the consumer in a way that is contextually right for them. That was the approach we originally…

Read More »

App Q&A: Newport Folk Festival Creates the “Being There” Mobile Experience
Urban Airship, 21 Jul 2011

Urban Airship chats with Steve Benoit (@studionumber9), about his latest mobile app, for the Newport Folk Festival.  This companion app includes event alerts, performance schedules, customizable schedule, artist profiles, a venue map and the latest updates about this year’s Newport Folk Festival – all right in the pockets of festival-goers. In the words of one reviewer, “like being there when you are there.” UA: Tell us about your app. It sure makes us wish we were going to…

Read More »

OSCON 2011: Welcome Attendees! Let us show you around Portland
Urban Airship, 13 Jul 2011

OSCON is one of our favorite events, not just because it’s hosted in our hometown. The speakers are great, the OS community is vibrant and the conference is well organized.   Urban Airship is happy to be one of the sponsors of the show this year, and we are especially honored to have several team members on stage with some killer presentations: •    Scott Andreas: Designing and Implementing Asynchronous Distributed Systems: Challenges, Strategies, and a Million Things That Go…

Read More »

Follow the Rules of Engagement on Mobile with Push
Urban Airship, 21 Jun 2011

Mobile marketers: You may have missed the great piece on Mashable the other day about The Rules of Engagement on Mobile.  As Carla Paschke rightly points out, many brands today are missing out on the opportunities presented by mobile by adopting a “telemarketing” approach instead of a user-focused approach. “Consumers no longer passively participate in campaigns. Instead, they respond in real time, influencing both the scope and direction of promotions. It’s a two-way…

Read More »

New Products: Push Composer & Reports, Embedded Push & In-App Purchase for Android
Urban Airship, 8 Jun 2011

It’s been a very busy week at the Airship. In addition to spending the week immersed in push notifications at WWDC and chatting about mobile at numerous events over in London, we’re now live with a bunch of new products and tools to help you optimize your mobile apps. We are excited for you to get your hands on these products – Push Composer and Reports, our new Embedded Push and In-App Purchase for Android. Try Push Composer & Reports for Free We’ve gotten nice response from…

Read More »

WWDC11: All About APNS and Notifications
Urban Airship, 6 Jun 2011

Our team here at Urban Airship is very excited about the new Notification Center for push messages on iOS, announced today at WWDC. This is clear validation of push messaging as a relevant and exciting means of mobile communication. Apple clearly recognizes the value and demand for push notifications and is doubling down on its APNS push infrastructure. On behalf of all iOS developers, we could not be happier. We’ve advocated giving users more control over their notifications, letting…

Read More »

comScore Celebrates Push Notifications to Apps
Urban Airship, 17 May 2011

The mobile app is getting some notice because it delivers a big impact. After a few years of the daily deal emails owning your inbox, it looks like mobile is growing up and immediacy around push notifications is being broadly adopted by the consumer audience. Digital research and reporting companies, including comScore are starting to notice the impact as well. TechCrunch had a nice write up on the results two of our customers are seeing as a result of using push in their mobile apps.…

Read More »

Android In-App Billing Best Practices
Urban Airship, 21 Apr 2011

As we continue to help thousands of developers send notifications and fulfill app purchases, some best practices begin to emerge. So this week, we did a guest post over at Mashable to cover some best practices for Android In-App Billing. Some highlights include: •    Make sure if you’re selling additional features and content in your app, that you’re still providing value as-is without the add-ons. People are much more likely to buy you from you if you prove your value within a…

Read More »

Monetizing on Android: In-App Purchase For Android Announced
Urban Airship, 24 Mar 2011

Google announced today it will release in-app purchase (or In-App Billing as Google calls it) for the Android mobile platform next week. This long-awaited feature will allow Android developers richer opportunities to monetize their apps – we predict it will be the primary way Android apps will make money in the future. As Tricia Duryee of AllThingsDigital points out, “the launch of in-app payments will literally open the door to thousands of applications currently available on the…

Read More »

Introducing Push Composer and Reports
Urban Airship, 17 Feb 2011

We are excited to announce two new additions to the Urban Airship product lineup: Push Composer and Reports. 2011 is the year that mobile apps need to prove their value. With thousands of apps fighting for consumer attention and an average app lifespan of one month or less, developers and marketers need powerful tools. Push has proven to be a valuable means of increasing app engagement and lifespan. So we are making the creation and management of Push much easier with Push Composer. We…

Read More »

Urban Airship wants you to Rock SXSW, here’s how!
Urban Airship, 11 Feb 2011

We know it’s still February, but you can’t start thinking about your SXSW strategy early enough. And because Urban Airship will be in full force at SXSW, and we wanted to give you a few tips on how you should be preparing. And when you’re down there, make sure you come by our mobile party, the Big Bang Bordello, at Emo’s on Friday, March 11th at 8pm. It’s going to be off the hook.

Read More »

New Unified iOS Library Released, Subscriptions Now Available
Urban Airship, 2 Feb 2011

We’re happy to announce a significant update to our current offering for iOS. As of today, we’ve combined all of our code into one drop-in library giving all developers access to our full Urban Airship solution. We’ve also included hundreds of bug fixes, as well as updated a significant portion of code to be more flexible when working with custom user interface designs as well as simplifying future upgrades. One Library to Rule Them All As of today, all of Urban Airships services…

Read More »

Dictionary.com increases mobile app engagement with Urban Airship push notification
Urban Airship, 27 Jan 2011

We are happy to make a new case study from Dictionary.com available today describing how they used push to increase user engagement with their mobile app. Like many companies who have a successful mobile app, their decision to use push was a natural evolution.     “We wanted to enhance our users’ learning experience by increasing their access to our Word of the Day feature through push notification. Push noti-fication offers our word enthusiasts the added value of accessing one of…

Read More »

Subscriptions With No Content Downloads: The Guardian iPhone App
Urban Airship, 26 Jan 2011

Our friends over at the Guardian U.K. released two new iphone apps last week. The Guardian integrated Urban Airship’s subscriptions library, which is built on top of Apple’s in-app purchase capability. Our Subscriptions solution enables end users of the app to purchase and pay for subscriptions via their iTunes account and  supports the app by providing the ability to track subscription length, make subscription content available to the end user on up to 5 devices that are…

Read More »

Windows 7 will be fastest growing 2011 mobile OS. Does it matter?
Urban Airship, 21 Jan 2011

There is an article out on TechEye and a number of other places pointing to Windows 7 being the fastest growing mobile OS for 2011. Our own 2010 Mobile App Developers Survey backs this up in terms of developer support of that platform. While only 5.9% of our developers responded that they supported Windows 7 in 2010, 24.4% indicated that they will be supporting it in 2011 showing an impressive 414% growth rate this year. That said, measuring growth rate certainly doesn’t tell the…

Read More »

You built your app, now monetize it with in-app purchases
Urban Airship, 19 Jan 2011

Mobile app growth is no secret as apps are being downloaded more than ever; a recent TechCrunch article reports that a typical iOS device has downloaded an average of 60 apps per device, up from 10 in 2008. What the article doesn’t say is how many of these apps are free vs. paid or whether or not the app publishers are making money off apps. Yet as businesses look to monetize mobile apps, in-app purchases are becoming increasingly important to their strategy. Our recent 2010 Mobile…

Read More »

Another great sign for mobile developers – Word of the year “App”
Urban Airship, 14 Jan 2011

The momentum toward mobile computing platforms continues unabated. As we mentioned in a previous post, the news for mobile app developers keeps getting better. Another indicator of this trend is reported by the Pittsburgh Post-Gazette that the 2010 Word of the Year is “app”. They report:     “According to the American Dialect Society, which is holding its annual meeting at the Wyndham Grand in Pittsburgh this week, the Word of the Year that bests sums up 2010 is: app.” While…

Read More »

Mobile Messaging: SMS vs Push
Urban Airship, 21 Dec 2010

A few months ago we had a conversation with two telecom industry analysts, Danny Briere and Pat Hurley, about the potential of push notifications on mobile devices and how they compare / contrast with SMS (text messages). Danny Briere wrote up the team’s analysis of IP-based push in today’s Connected Planet. It’s a must-read for anyone weighing the merits of each. Obviously, we are biased, but we can’t help but agree with their final recommendation: “If Push is not part of…

Read More »

Push Notifications Best Practices: Successful Implementation 101
Urban Airship, 11 Nov 2010

Before you can successfully send push notifications, you first have to convince your users to accept them. When they are asked, upon the install of your app, whether they wish to accept push notifications, you want them to say “yes.” For them to agree, users need to understand why they’d want to receive messages from your app. I’ve installed too many apps that ask if they can send me push notifications, but offer no glimpse into why I’d want them to, or what kind of…

Read More »

For mobile app developers, iOS vs. Android misses the point
Urban Airship, 9 Nov 2010

I came across an article this weekend titled “Android wins devs’ hearts and minds.” It takes a look at some of the statistics regarding developer plans for 2011 in terms of which platforms they will be supporting and developing for. They make a point that Android may have more attention from developers and may be poised to unseat Apple’s iOS as the top platform for developers. They go on to say:     “When asked about their plans for 2011, however, developers said that 29 per…

Read More »

Urban Airship Delivers Subscriptions for Newsweek iPad App
Urban Airship, 1 Nov 2010

Newsweek makes it interesting this week with the release of its latest iPad app. The publisher has been on the cutting edge with its apps and is now the first major publisher to offer in-app subscriptions to its iPad users. This is a major differentiator… and where Urban Airship comes in. As the New York Times article points out, the inability to offer subscriptions has been “a source of major frustration” for magazine and newspaper publishers. It is no easy feat to add in-app…

Read More »

Push Notification Best Practices: The Right Amount *Is* The Right Amount
Urban Airship, 22 Oct 2010

Form Follows Function One of the questions we routinely get from our customers is, “What is the right amount of Push?” How often an app sends push notifications can help determine the success of the app. App publishers use push because they want to increase engagement with their users, but they don’t want to overwhelm users. Often this question is posed as, “How many push notifications can I send before users get annoyed?” This is based on the wrong premise. Publishers should…

Read More »

Enter to win a ticket to Under the Radar
Urban Airship, 19 Oct 2010

On November 12, Urban Airship will be presenting at Under the Radar in Mountain View, CA. We’re really excited to be a part of this year’s event, and are looking forward to sharing the secrets between a good app and a bad app. However, we also have one free pass to the event we’d love to give away. In order to enter, all you have to do is tweet what your favorite app is. However, there’s a catch. We want to hear about apps and push notifications specifically. So if your favorite…

Read More »

Centralized Logging Using Rsyslog
Urban Airship, 5 Oct 2010

As we’ve been expanding, we’ve found that tracking performance or errors across dozens of different services isn’t trivial. There are lots of solutions to this, including scribe and flume. For now, we’ve decided to go a more traditional route for aggregating logs. This keeps things simple, and doesn’t require that we have to alter how our services talk with logging infrastructure (even if they just log to a file). So far, we’ve had great success with this method. Here’s how we set it…

Read More »

Verizon Wireless Picks Urban Airship for Push Notifications
Urban Airship, 21 Sep 2010

Today at the Verizon Developer Conference in Las Vegas, Verizon Wireless announced it has selected Urban Airship as its preferred provider of smart-phone push notifications for mobile apps developed across the Verizon network. Today, two of our company founders will take the stage in front of hundreds of Verizon Wireless developers to explain the benefits of push notifications and how they help organizations add value to their mobile endeavors. We see this as a huge validation of the…

Read More »

Push Notifications on Android: FAQ
Urban Airship, 8 Sep 2010

Within the past few weeks, we announced the availability of our popular AirMail Push service on the Android platform. Since then, response has been overwhelming. Check it out for yourself. Sign up for an account and give it a try if you like – integration involves dropping two snippets of code into your app and takes about 20 minutes. The docs are right here. Here, we share with you some of the most common questions about integration, deployment and push in general. Remember, our…

Read More »

Justin Fitzhugh, Dave Hersh Join Urban Airship Advisory Board
Urban Airship, 23 Aug 2010

Rich experience in infrastructure, social business and open source round out the talented advisory board at Urban Airship. As our company continues to build out our vision for a complete end-to-end mobile services platform, where information and content is readily accessible to anyone with a smart phone or mobile device, Justin Fitzhugh of Mozilla and Dave Hersh of Jive Software bring valuable insight from their current fields. They join an already talent-rich team. Our mobile services…

Read More »

Dictionary.com Pushing Word of the Day With Urban Airship
Urban Airship, 4 Aug 2010

Proper spelling is crucial for the written word, especially when having a party. Probably the word I look up most is Hors D’oeuvres, a standby in the Evite economy. Another social spelling necessity is RSVP (all caps? periods after the letters? And what does it mean, anyway?) Luckily, when I’m texting out my invites, I have the dictionary.com iPhone app as a handy reference to these and other social dilemmas. No, one simply could not host a proper party without the dictionary.com…

Read More »

Apple iPad subscriptions: Problems and Solutions
Urban Airship, 28 Jul 2010

There’s lots of chatter today about the issues Time Inc is having with Apple and the subscriptions portion of its iPad apps. As Peter Kafka writes today on All Things Digital, Apple rejected the subscription version of the Time Magazine app, surprising Time executives and forcing the publisher to only sell single copies of the magazines, meaning users need to download and pay for each issue as individual transactions. All purchases use iTunes as a middleman. Considering this is an…

Read More »

Get Shopping Deals on Your Desired Items Pushed to Your Mobile With Shopary App for iPhone
Urban Airship, 5 May 2010

Some of us like to shop. Many of us like to compare prices and shop for deals. And everyone loves a great deal. We’re happy to tell you about a deal-finding app for the iPhone we are working with. Shopary is a shopping diary app that lets you catalog your purchases and share your deals with other users. This is a great app for finding items at great prices, especially if you are willing to wait. Using your mobile device, scan barcodes of items you want, compare prices and then…

Read More »

Urban Airship at 360|iDev
Urban Airship, 12 Apr 2010

Some of our team members (robotadam and kveton) are down in the valley for iDev360, one of the leading iPhone developer conferences in the world. They’ll be hanging with some of the best and brightest in the developer community for a few days. Urban Airship is a sponsor – make sure you stop by our beverage shack if you get thirsty – we like to support our developer community and get in some learning at the incredible sessions. Scott (Kveton, our CEO) speaks tomorrow about mobility…

Read More »

Urban Airship powering push notifications from rock stars
Urban Airship, 8 Apr 2010

Today we announced a partnership with Interscope Records, part of the Universal Music Group, the largest music company in the world, to provide push notifications for their biggest artists iPhone apps. Interscope’s recording artists with iPhone apps are using push notifications to reach out to their fans. We’ll be delivering those push notifications. So I guess you can say that we sort of know people who know people who know people who are rock stars. What we do know is that push…

Read More »

Thumb Arcade Using Urban Airship In-App Purchase to Sate Users’ Endless Demand for Hollywood Trivia
Urban Airship, 29 Mar 2010

Thumb Arcade takes a slightly skewed view of life and applies it to everything it does. In partnership with the creators and authors of Six Degrees of Kevin Bacon, Thumb Arcade created a pop-culture trivia classic with an exciting new twist. 6DOH, also known as the Six Degrees of Hollywood game, is a wildly addictive actor/movie trivia game that requires players to link actors through their shared film roles in a predetermined number of steps (or degrees). 6DOH is fast-paced and relies…

Read More »

Introducing AirMail, Next-Generation Push for Mobile Apps
Urban Airship, 22 Mar 2010

We are excited to be releasing AirMail as a developer preview today. You may have seen this link on TUAW, The Unofficial Apple Weblog, which went up today. This is something we’ve been working on for a while, so it’s great to finally be able to show it to our developers. In the next few weeks, we’ll be updating the UI, but for now, the back end is solid. Try it out; we’d love your feedback. AirMail is the next generation of push notification for mobile apps. It’s media-rich (think…

Read More »

Upgrades to Urban Airship’s In-App Purchase Service
Urban Airship, 8 Mar 2010

Great news. We have updated Urban Airship In-App Purchase, our popular app monetization service for the iPhone platform. In StoreFront 1.5 In-App Purchase 1.5, we managed to squeeze in a hefty number of enhancements, including the following:     Internationalization- It’s much easier than ever to support your app in multiple languages. You need only to provide the translations — no need to change the UA code base.     Landscape-mode- StoreFront now supports both landscape and…

Read More »