Analytics & Customer Intelligence
If you’re a product owner or mobile marketer, you probably spend a lot of time thinking about creating the best possible experience for your users. But, to help inform your decisions, what mobile analytics should you monitor? And how do you measure success and/or mobile app ROI? The only way to know what works — and what doesn’t — is to track it.
Read on for thoughts on how you can use mobile analytics to get the most of your app.
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Get highlights from our webinar on using machine learning to predict and prevent customer churn, and optimize message send times. Learn more.
While the rise of Open Banking represents a huge opportunity to banks and Payment Service Providers (PSPs), it also poses challenges. It’s easier than ever to change banking providers, and opening APIs to third parties means areas which have traditionally been dominated by banks are now far more competitive.
Join our live webinar, “How Top Brands Use Machine Learning Data to Reduce Churn and Boost Engagement (And How You Can Too)” on December 11 and learn how you can make data and predictive learning work for your brand. Register today!
Use these 3 analytics reports to measure your app conversion efforts & drill down on campaign performance. Part 3 of a 5 part series.
Use these two analytics reports to track your onboarding efforts, such as your welcome series & monitor account registration. Part 2 of a 5 part series.
Use these two analytics reports to I.D. your best acquisition sources to create look-a-like audiences & track your app audience growth. Part 1 of a 5 part series.
Consumers want personalized experiences with valuable, relevant messages at the right moment. Learn how AI Orchestration helps marketers deliver on this need.
Now marketers can use customer data to look forward, not backward. See how our new solutions help predict & influence customer engagement that leads to growth.
In this post, we show you how to use ARPU (average revenue per user) to better understand and grow your mobile app revenue.
Connect With App Users, Tame Your Data, Personalization Best Practices & More: NYC Mobile Growth Workshop Recap
Get tips and trends from top mobile brands and agencies in this recap of our our NYC Mobile Growth Workshop event.
Register for our webinar, "Predicting User Churn & Mobile App Retention Benchmarks" and get valuable insights into boosting app retention rates.
Are you tracking the right app engagement metrics? Why every app needs a unique approach, and how DAU, WAU, MAU analytics fit into your mobile strategy.
Our latest benchmarks on push notifications influence on customer churn & app retention rates. Get the scoop, and start improving your KPIs today.
From redefining loyalty programs to leveraging customer data, 5 digital agency execs share the top mobile trends they're focused on for 2017.
Deeper insights, better results: learn what you can do with the new features in our mobile data analytics and mobile data integration tools.
How effective is your mobile notifications strategy? How do you know? Learn which KPIs to track and more from Brad Gagne, VP analytics, POSSIBLE Mobile.
Our digital strategists share three keys for making sure that your mobile analytics are as effective as you want them to be. Learn more.
Register for our upcoming webinar, Rethinking Mobile Measurement, and get insights on how make your mobile analytics more valuable and actionable.
Research shows that mobile is now the first place people typically turn when they have a question, are interested in a product or want to learn about something new. The mobile data collected as part of this process can truly help make other marketing initiatives more successful. Let Urban Airship and Customer.io demonstrate how.
When a mobile notification is sent really matters. Here are guidelines for how to leverage your data to choose the best times for your business.
As the mobile experience becomes further tied to both in-store and online shopping, retailers are honing their mobile strategies in preparation for Holiday 2016. Our unique insight into how mobile impacted Holiday 2015 sales can help strength 2016 initiatives.
As human beings, we’re naturally wired to try and find the best outcome. With mobile, irrelevant messages can be the difference between someone keeping or uninstalling your app; notifications must provide value to drive conversion. Our goal is to help you identify what content conveys that value best. Urban Airship has offered the ability to test two different versions — a classic A/B test — of a notification for quite some time. But we've heard that you want more so, today, we're unveiling A/B/n testing.
The data team at Urban Airship has a simple objective: to empower our customers to understand the behavior of users within their app, especially as it relates to the success of their messaging campaigns. An issue arose with timestamps though — we see a lot of events that claim to have happened before Urban Airship was founded, and a non-trivial number that claim to come from the future. Sorting this out has been (and continues to be) an adventure, to say the least. Let us explain!
We’ve all experienced a marketing message that doesn’t hit the mark. Perhaps it was a direct-mail piece about cellular service from a telecommunications provider, but you’re already a customer. Or an email marketing offer from a children’s retailer, but you don’t have kids. These one-to-many marketing gaffes have sabotaged relationships between consumers and brands, but they have been what’s available. That’s why personalized, one-to-one marketing has long been the holy grail of marketers.
Hockey legend Wayne Gretzky is often quoted as saying: “Skate to where the puck is going to be.” The reason to invest in a mobile app is similar: companies need to go where customer trends are going — on mobile. While some of our latest findings on mobile app usage may seem obvious, many were not at all what we expected.
There is a proliferation of technology providers out there. Anybody glancing at a Lumascape can easily be overwhelmed by the multitude of colors and logos. Part of the reason so many providers exist is to address the differing needs of varied departments across a business.
We had a car towed today. It was a cause for celebration, since this car had been parked on the street in front of our house for months. And, hopefully, it will be cause for celebration for the owner, who reported it stolen months ago. However, we were left feeling frustrated with how difficult it was to get this done. Surely there was a better way? And why is dealing with almost every organization an exercise in how persistent you can possibly be until you can finally get a basic thing done?