Executive Team

Brett Caine, President and CEO

Brett Caine, President and CEO

As president and CEO of Urban Airship, Brett Caine is responsible for leading the organization’s growth and global expansion strategies.

Brett Caine brings 22 years of executive experience in the technology industry with a strong background in scaling Software as a Service (SaaS) businesses from startups in emerging markets to the global “go-to” choice in mature industries. As former president of Citrix Online, Brett grew revenue from $40M to $600M over his 10 years with the company to become one of the largest SaaS providers in the world. Prior to joining Citrix Online, Caine held executive positions with several leading software companies including Openwave Systems, Software.com and Clarify, Inc.

Brett is a board member of Kareo and a board advisor to mobile, SaaS and cloud startups, advising CEOs on market strategy, product positioning and fundraising. He holds a B.S. in Marketing from New York University.

Scott Allen, CFO

Scott Allen, CFO

Scott brings more than 30 years of finance and operations leadership experience for high-growth Software as a Service companies to Urban Airship as CFO. Previously, Scott served as CFO of Intermedia where he led revenue expansion from $50 to $200M ultimately leading to a successful sale. Prior to Intermedia, Scott was the CFO at Citrix Online helping to scale the division from $70M to over $400M becoming one of the largest SaaS businesses. Scott held a variety of senior finance and operating roles during eighteen years at ADP, culminating in overseeing all aspects of its Payment Solutions Division as vice president and general manager. A Bay Area native, Scott earned his Bachelor of Science in Business Administration from the San Jose State University and his Master of Business Administration from Golden Gate University.

Erin Hintz, CMO

Erin Hintz, Chief Marketing Officer

Erin Hintz is the CMO of Urban Airship and is responsible for the company's market growth strategy, demand-generation, communications and product marketing.

She brings a wealth of enterprise, SMB and consumer marketing experience to Urban Airship, previously serving as the vice president and general manager of global marketing and ecommerce for the Citrix SaaS Division, where she drove all global marketing activities and grew revenues from $350M to $700M. Prior to Citrix, Erin led the worldwide marketing organization of Symantec's Norton consumer business growing revenues from $350M to more than $2B during her tenure. She has held several executive roles in product management, marketing and public relations.

Erin received her post-graduate diploma in management studies from Wilfrid Laurier University and an Honors B.A. from Queens University in Kingston, Ontario, Canada. She is active in the Silicon Valley community, serving on the board of Resource Area for Teaching (RAFT).

Mike Herrick, SVP of Product & Engineering

Mike Herrick, Senior Vice President of Product & Engineering

Mike Herrick is the SVP of Product & Engineering at Urban Airship and is responsible for developing, operating, supporting, and sustaining Urban Airship’s products. He joined the company in 2010.

Prior to Urban Airship, Mike was the Vice President of Products for Collaborative Software Initiative. In that role, he was responsible for product management, product development, technical support, and hosted operations. Prior to Collaborative Software Initiative, Mike built a broad background in the software business with management and individual contributor roles at Liberty Mutual, C-bridge/eXcelon (now Progress Software), Mentor Graphics, and Andersen Consulting (now Accenture).

Mike holds a BS in Management Information Systems from the University of Dayton.

Eric Holmen, SVP of Worldwide Sales

Eric Holmen, SVP of Worldwide Sales

As senior vice president of worldwide sales for Urban Airship, Eric brings more than 20 years of experience in executive marketing and sales leadership roles for technology, martech and mobile companies. Most recently, Eric was executive vice president of global sales and marketing for Invoca where he built the sales processes and teams to attain 500 percent revenue growth after first leading the company through a strategic market shift and full rebranding as CMO. Prior to Invoca, Eric was SVP of global marketing and sales for Silverpop where he achieved record growth and retention by building a global team and scalable sales process. Eric has held senior marketing, sales and business development roles at Omnicom, Catalina Marketing and Sears, Roebuck, and Co., in addition to serving as president of SmartReply where he grew revenue over 800 percent leading to its acquisition by Genesys Communications. Eric has been awarded three patents for marketing processes and innovations, and attended University of Redlands and MIT, studying Management, Innovation and Strategy.

Mike Musson, SVP of Strategy & Business Development

Mike Musson, Senior Vice President of Strategy & Business Development

Mike Musson is the Senior Vice President of Strategy & Business Development at Urban Airship, responsible for developing the company’s strategic point of view and identifying partnership and acquisition opportunities for complementary solutions and markets.

Previously, Mike was vice president of business development at the Citrix SaaS Division where he led teams responsible for strategic partnerships and M&A activity, completing eight acquisitions and expanding its addressable market opportunity by $10B over 8 years through solution expansions and new market entry into China and Japan. Prior to Citrix, Mike held executive-level positions at Oracle, Applied Materials, Software.com and Openwave. He also served as a buy-side equity research analyst and consultant to Friess Associates/Brandywine Funds, and co-founded Tournabout Inc., negotiating its sale to Novint Technologies as CEO.

Mike holds a bachelor's degree in economics and political science from Stanford University, a master's degree in humanities, history and political science from Mt. St. Mary's College. He also completed the treasury and cash management program from Haas School of Business at the University of California at Berkeley.

Steve Sterba, SVP of Customer Success

Steve Sterba, Senior Vice President of Customer Success

Steve Sterba is the SVP of Customer Success at Urban Airship, overseeing strategic consulting, technical integration, account management and technical support teams.

Steve has over thirty years of leadership experience in successful international public and private technology companies with a focus on software. Prior to joining Urban Airship, Steve was the CEO of Greater Giving and MyHealthBank, two private venture-backed companies that were sold to public companies. Other previous roles included SVP of Business Development/Consulting at DataChannel, SVP of US Operations at MetaPath Software International, Executive Director of Latin America Operations and Director of Services in North America and Asia for Sequent Computer Systems, and management positions at Intel in the Systems and Supercomputer Divisions.

Steve is an angel investor, a board advisor for the Oregon Entrepreneurs Network and board advisor to several technology companies.

Suk Kim, Vice President and General Counsel

Suk Kim, Vice President and General Counsel

Suk Kim, Vice President and General Counsel at Urban Airship, is responsible for worldwide legal affairs at the company​, including, corporate, commercial, contracts, IP, litigation and privacy matters.​

She brings 14 years of experience as a law firm attorney and in-house counsel across a broad range of industries including technology, media, entertainment and consumer services. Previously, Suk was the VP and General Counsel of Webtrends where she managed​ all legal matters. Prior to Webtrends, Suk was an attorney ​in the Portland offices of ​Perkins Coie LLP​, where she advised clients on technology transactions and intellectual property matters​. She ​​also served as a ​ media and IP transactions ​attorney ​in the New York offices of Paul, Weiss LL ​P​, and began her career as a securities lawyer with the international firm of​ Cleary Gottlieb Steen & Hamilton LLP.

Suk ​also serves as a ​director on the board of the Technology Association of Oregon​. She received her JD from Columbia University School of Law,​ and a ​BA from Wesleyan University.

Erin Reeves, Senior Director of Human Resources

Erin Reeves, Senior Director of Human Resources

Erin Reeves, Director of Human Resources at Urban Airship, is responsible for employee relations, internal operations and recruiting.

With more than 17 years of experience leading human resource functions across a variety of industries, Erin has proven experience developing and delivering programs that support rapid-growth companies, high-performing cultures and efficient operations. Prior to Urban Airship, Erin managed all benefits and compensation programs at New Seasons Market. She held HR management roles at VTech, Ensequence and MBL Group LLC.

Erin holds a BS in Business Administration with a concentration in Human Resource Management from Portland State University.

Board of Directors

Brett Caine

Brett serves on Urban Airship's board in addition to his role as President and CEO. Please see above for his full bio.

Puneet Agarwal

Puneet Agarwal brings a strong mix of operating and venture capital experience to True Ventures and the companies he works with. At True, Puneet focuses on infrastructure and software applications specifically around cloud computing, open source, SaaS, and mobile. He currently sits on the board of LoopFuse, Puppet Labs and Urban Airship. Prior to joining True, Puneet was the VP of Product Management at Geodesic Information Systems, which specializes in mobile and Internet communication products. Puneet holds a BS with honors in Industrial Engineering, Stanford University; MS in Industrial Engineering, Stanford University and is a Mayfield Fellow, Stanford University.

Jason Mendelson

Jason Mendelson is a co-founder of Foundry Group and has over a decade of experience in the venture capital and technology industries in a multitude of investing, operational and engineering roles. Prior to co-founding Foundry Group, Jason was a Managing Director and General Counsel for Mobius Venture Capital, where he also acted as its chief administrative partner overseeing all operations of the firm and before that Jason was an attorney with Cooley Godward Kronish LLP. In addition to serving on Urban Airship’s board of directors he also serves on the board of directors of Brightleaf, Next Big Sound, Oblong, Occipital, OpenSpace, Sifteo and Sympoz for Foundry Group. Jason holds a Bachelor of Arts degree in Economics, with distinction and a Juris Doctorate, cum laude, from the University of Michigan.

John R. Johnston

John co-founded August Capital in 1995. Prior to that he served as a general partner with Technology Venture Investors (TVI) from 1988, and Hambrecht & Quist Venture Partners (H&Q) from 1983 to 1988. During his venture career, John has invested in more than 25 technology companies including Sybase, Intuit, Visio, Postini, Shopping.com and eShop.In addition to his U.S. venture capital experience, John worked in Hong Kong for five years at a pioneering Asian venture capital firm, Inter-Asia Management Co., Ltd. (IAM). While at IAM, he participated in investments such as McDonald’s Restaurants (HK) Ltd. and Ikea Furniture (HK) Ltd. John received an AB in English from Princeton University and an MBA from Harvard University. He is a past director of the Western Association of Venture Capitalists.