Brett Caine, President and CEO
As president and CEO of Urban Airship, Brett Caine is responsible for leading the organization’s growth and global expansion strategies.
Brett Caine brings 22 years of executive experience in the technology industry with a strong background in scaling Software as a Service (SaaS) businesses from startups in emerging markets to the global “go-to” choice in mature industries. As former president of Citrix Online, Brett grew revenue from $40M to $600M over his 10 years with the company to become one of the largest SaaS providers in the world. Prior to joining Citrix Online, Caine held executive positions with several leading software companies including Openwave Systems, Software.com and Clarify, Inc.
Brett is a board advisor to mobile, SaaS and cloud startups, advising CEOs on market strategy, product positioning and fundraising. He holds a B.S. in Marketing from New York University.
Scott Allen, CFO
Scott brings more than 30 years of finance and operations leadership experience for high-growth Software as a Service companies to Urban Airship as CFO. Previously, Scott served as CFO of Intermedia where he led revenue expansion from $50 to $200M ultimately leading to a successful sale. Prior to Intermedia, Scott was the CFO at Citrix Online helping to scale the division from $70M to over $400M becoming one of the largest SaaS businesses. Scott held a variety of senior finance and operating roles during eighteen years at ADP, culminating in overseeing all aspects of its Payment Solutions Division as vice president and general manager. A Bay Area native, Scott earned his Bachelor of Science in Business Administration from the San Jose State University and his Master of Business Administration from Golden Gate University.
Helen Yu, SVP of Customer Success
As SVP of Customer Success, Helen Yu is responsible for all post-sale customer relationships, including the delivery of all services.
Helen brings more than 20 years of experience in both traditional and SaaS-based businesses with a track record of transforming organizations and a passion for growing talent. Most recently, she was chief growth officer at Clinc, responsible for global sales, marketing, customer success and alliance partnerships. Prior to that, Helen was chief customer officer at Sprinklr, where she led a customer success team of more than 500 people spanning more than 10 countries. At Marketo, Helen led its customer success organization as group vice president, achieving 28X services revenue growth and helping to grow Marketo Nation members 10X. Earlier in her career, Helen led consulting practices at Adobe, Oracle and Hyperion for almost 15 years.
Helen holds a an MBA in Finance from Chicago Loyola University and serves as an advisor and subject matter expert at Jebbit, the Athena Alliance, Andreessen Horowitz and OpenView.
Mike Herrick, SVP of Product & Engineering
Mike Herrick is the SVP of Product & Engineering at Urban Airship and is responsible for developing, operating, supporting, and sustaining Urban Airship’s products. He joined the company in 2010.
Prior to Urban Airship, Mike was the Vice President of Products for Collaborative Software Initiative. In that role, he was responsible for product management, product development, technical support, and hosted operations. Prior to Collaborative Software Initiative, Mike built a broad background in the software business with management and individual contributor roles at Liberty Mutual, C-bridge/eXcelon (now Progress Software), Mentor Graphics, and Andersen Consulting (now Accenture).
Mike holds a BS in Management Information Systems from the University of Dayton.
Michael Stone, SVP of Marketing
Michael Stone is the SVP of Marketing at Urban Airship, responsible for the company’s market growth strategy, demand generation, communications and product marketing. For over 20 years, Mike has led marketing organizations and provided strategic consulting to technology companies. Most recently, Mike was SVP of Marketing for Salesforce Community Cloud—from its initial launch through four years of worldwide growth.
Prior to Salesforce, Mike was a marketing and strategy consultant, creating new go to market strategies, competitive positioning, industry marketing, messaging and sales enablement for a variety of rapidly growing technology businesses including CNET, Lookout Mobile, ServiceSource and Taleo. Earlier in his career, Mike directed product marketing and product management functions for PeopleSoft and HP. He began his career as a consultant at Regis McKenna Inc., developing marketing strategies for emerging technology companies.
Mike received his MBA from the J.L. Kellogg School of Management and a BA from the University of California at Santa Barbara.
Eric Holmen, SVP of Worldwide Sales
As senior vice president of worldwide sales for Urban Airship, Eric brings more than 20 years of experience in executive marketing and sales leadership roles for technology, martech and mobile companies. Most recently, Eric was executive vice president of global sales and marketing for Invoca where he built the sales processes and teams to attain 500 percent revenue growth after first leading the company through a strategic market shift and full rebranding as CMO. Prior to Invoca, Eric was SVP of global marketing and sales for Silverpop where he achieved record growth and retention by building a global team and scalable sales process. Eric has held senior marketing, sales and business development roles at Omnicom, Catalina Marketing and Sears, Roebuck, and Co., in addition to serving as president of SmartReply where he grew revenue over 800 percent leading to its acquisition by Genesys Communications. Eric has been awarded three patents for marketing processes and innovations, and attended University of Redlands and MIT, studying Management, Innovation and Strategy.
Mike Musson, SVP of Strategy & Business Development
Mike Musson is the Senior Vice President of Strategy & Business Development at Urban Airship, responsible for developing the company’s strategic point of view and identifying partnership and acquisition opportunities for complementary solutions and markets.
Previously, Mike was vice president of business development at the Citrix SaaS Division where he led teams responsible for strategic partnerships and M&A activity, completing eight acquisitions and expanding its addressable market opportunity by $10B over 8 years through solution expansions and new market entry into China and Japan. Prior to Citrix, Mike held executive-level positions at Oracle, Applied Materials, Software.com and Openwave. He also served as a buy-side equity research analyst and consultant to Friess Associates/Brandywine Funds, and co-founded Tournabout Inc., negotiating its sale to Novint Technologies as CEO.
Mike holds a bachelor's degree in economics and political science from Stanford University, a master's degree in humanities, history and political science from Mt. St. Mary's College. He also completed the treasury and cash management program from Haas School of Business at the University of California at Berkeley.
Patrick Mareuil, Managing Director EMEA
Patrick Mareuil is the Managing Director EMEA at Urban Airship and is responsible for sustaining the company’s expansion and operations in Europe.
Patrick brings 20 years of Entrepreneurial experience in the SaaS, Digital Relational Marketing and Advertising spaces. Patrick joined Urban Airship following the 2019 acquisition of Accengage, Europe’s leading push notification technology for mobile apps, websites and social messaging. As the CEO of the company which he co-founded in 2010, he led the business to undisputed success across the European market, earning the trust of over 300 large-scale customers. Prior to Accengage, Patrick co-founded Ad4Screen, a European leading Mobile Advertising Agency, and Directinet, one of Europe’s Relational Marketing pioneers. In his role as Managing Director, he drove the company to market leadership until it was sold in 2006.
Patrick holds a Masters’ degree in Management from HEC Paris, one of Europe’s leading Business Schools.
Suk Kim, Vice President and General Counsel
Suk Kim, Vice President and General Counsel at Urban Airship, is responsible for worldwide legal affairs at the company, including, corporate, commercial, contracts, IP, litigation and privacy matters.
She brings 14 years of experience as a law firm attorney and in-house counsel across a broad range of industries including technology, media, entertainment and consumer services. Previously, Suk was the VP and General Counsel of Webtrends where she managed all legal matters. Prior to Webtrends, Suk was an attorney in the Portland offices of Perkins Coie LLP, where she advised clients on technology transactions and intellectual property matters. She also served as a media and IP transactions attorney in the New York offices of Paul, Weiss LL P, and began her career as a securities lawyer with the international firm of Cleary Gottlieb Steen & Hamilton LLP.
Suk also serves as a director on the board of the Technology Association of Oregon. She received her JD from Columbia University School of Law, and a BA from Wesleyan University.
Erin Reeves, Senior Director of Human Resources
Erin Reeves, Director of Human Resources at Urban Airship, is responsible for employee relations, internal operations and recruiting.
With more than 17 years of experience leading human resource functions across a variety of industries, Erin has proven experience developing and delivering programs that support rapid-growth companies, high-performing cultures and efficient operations. Prior to Urban Airship, Erin managed all benefits and compensation programs at New Seasons Market. She held HR management roles at VTech, Ensequence and MBL Group LLC.
Erin holds a BS in Business Administration with a concentration in Human Resource Management from Portland State University.
Board of Directors
John R. Johnston
John co-founded August Capital in 1995. Prior to that he served as a general partner with Technology Venture Investors (TVI) from 1988, and Hambrecht & Quist Venture Partners (H&Q) from 1983 to 1988. During his venture career, John has invested in more than 25 technology companies including Sybase, Intuit, Visio, Postini, Shopping.com and eShop.In addition to his U.S. venture capital experience, John worked in Hong Kong for five years at a pioneering Asian venture capital firm, Inter-Asia Management Co., Ltd. (IAM). While at IAM, he participated in investments such as McDonald’s Restaurants (HK) Ltd. and Ikea Furniture (HK) Ltd. John received an AB in English from Princeton University and an MBA from Harvard University. He is a past director of the Western Association of Venture Capitalists.
Chris has been scaling businesses as a C-level executive at public and private companies for over 25 years, and is considered a pioneer in developing data and platform strategies. Prior to joining Foundry Group, Chris was GM & VP of Twitter’s Data & Enterprise business and founder and CEO of Gnip. Prior to Gnip, Chris served in several executive roles including Chief Operating Officer at Aquent where he was responsible for daily operations of 70 teams in 17 countries. Chris began his career as a management and technology consultant working for EDS, Oracle and IBM. He holds a BS in Electrical Engineering from Auburn University and in 2016 was designated an Auburn University Distinguished Engineer. Chris currently serves on Auburn’s Engineering Alumni Council.
Puneet Agarwal brings a strong mix of operating and venture capital experience to True Ventures and the companies he works with. At True, Puneet focuses on infrastructure and software applications specifically around cloud computing, open source, SaaS, and mobile. He currently sits on the board of LoopFuse, Puppet Labs and Urban Airship. Prior to joining True, Puneet was the VP of Product Management at Geodesic Information Systems, which specializes in mobile and Internet communication products. Puneet holds a BS with honors in Industrial Engineering, Stanford University; MS in Industrial Engineering, Stanford University and is a Mayfield Fellow, Stanford University.
Wes Nichols is a serial technology entrepreneur and investor, as well as a Board Partner at Upfront Ventures, advising companies on digital transformation, predictive analytics, and AI/machine learning. Most recently, Wes was Chief Strategy Officer at Neustar (NYSE: NSR), taken private in $2.9 billion acquisition by Golden Gate Capital. A year earlier, Neustar acquired MarketShare, where Wes was co-founder and CEO MarketShare is now the industry’s leading solution for planning and attribution analytics of marketing resources, deploying by the CMOs of a half the Fortune 100.Prior to that Wes was the President, CEO of TBWA’s digital business at Omnicom Group (NYSE: OMC), following its acquisition of Direct Partners, which Wes founded and led as CEO. He currently serves in Board of Director roles for Urban Airship, TrueCar (NASDAQ: TRUE), Persado, and GumGum, and is a Strategic Advisor to the leadership of SNAP (NYSE: SNAP) and comScore (NASDAQ: SCOR). He holds a BA in Psychology from Randolph-Macon College, where he is on the Board of Trustees, and an MA from The Johns Hopkins University.
Brett serves on Urban Airship's board in addition to his role as President and CEO. Please see above for his full bio.